"Amidst organisational, service and policy change, and a time of cuts and churn for all public services, there is a danger of getting overwhelmed by all the noise and disruption within the system. A key role for managers near the front-line is to seek to protect and to promote the space for good practice. A hard task but really important. It is why they are probably the most important people in the organisation"
(Professor Ray Jones, Professor of Social Work, Faculty of Health, Social Care and Education,
Kingston University and St George's, University of London)
Opinions vary on what makes a good manager.
It can often be assumed that managers inherently have the skills and tools to succeed in their role. However, the reality in social work is that managers strive to achieve an enormous amount, with fewer resources available, increasing demand on services and expectation from many colleagues (both above and below them) to deliver.
Tier one and two level managers need to be acutely aware of the realities of operational practice and have the necessary skills at their fingertips to avoid lurching from one crisis to another.
Managers need to be good, motivational leaders to build staff capabilities, to understand and support the coping strategies for ‘impossible jobs’ and translate the political agenda into practice in the face of on-going change.
Community Care Conferences is proud to bring its third event to Birmingham. Following overwhelming demand, this conference is primarily aimed towards developing the skills and tools needed by first and second level social work managers across both the Children and Families and Adult Care Services, in the public, voluntary and private sectors.
Attend this essential event to:
- Hear case studies in how to develop solid interpersonal skills including negotiation and conflict resolution
- Focus on 21st Century leadership: Meeting the leadership challenge and developing effective change management strategies
- Enhance your supervision skills: Exploring what good supervision looks like and a participative workshop on how you can achieve this
- Improve the translation of policy to practice
- Lead the workforce in a crisis: What serious incidents tell us about the circumstances that can escalate to a crisis